Student Support Services

Student Support Services

Victoria Eduhub provides a wide variety of student support services including pre-course and post course services. The following are some such services:

  1. Compulsory student support services to be provided by Victoria Eduhub for all its students:
    1. Minimum features/coverage for medical insurance for group.
      1. Annual limit not less than S$20,000.00 per student
      2. At least B2 ward (in government and restructured hospitals); and
      3. 24 hours coverage in Singapore and overseas (if student is involved in school-related
        activities).
  2. Orientation programme for all newly-enrolled students. The orientation covers the following:
    1. Introduction of Victoria Eduhub.
    2. Student contract and Fee Protection Scheme (FPS).
    3. Important policies, regulations and procedures.
    4. Feedback and grievance process.
    5. Important information relating to the course.
  3. Other student support services that may be provided by Victoria Eduhub:
    1. Advice or services on accommodation options for international students;
    2. Close collaboration with parents or guardians for students not exceeding 18 years of age;
    3. Guidance and assist students to proceed to higher education;
    4. Assist students with registration for external examinations;
    5. Airport Arrival Pick-up service for first comer
    6. Assist in the medical check-up
    7. Financial Assistance Scheme
  4. Holistic Programmes provided by the school include:
    1. Co-curricular activities
    2. Community involvement programmes
    3. Civics and Moral Education
  5. Facilities and programmes that Victoria Eduhub may provide for their students to enrich their educational
    experience:

    1. Self-study venue
    2. Locker service

 

More information on Student Support Services

a) Advice or services on accommodation options for international students;
­ The school may arrange for some options for students should they require assistance with accommodations.

b) Close collaboration with parents or guardians for students not exceeding 18 years of age;
­ For students under 18, the school will ensure to maintain close communication with parents or guardian for all school related matters
­ For all student activities the school will ensure to seek parents’ or guardians’ consent prior to carrying out activities
­ The school will ensure to communicate any disciplinary matters to parents or guardian immediately.

c) Guidance and assist students to proceed to higher education;
­ The school will provide guidance and assistance to students in the area of academic and career counselling.
­ The school will provide guidance and assistance to the students in choosing and applying for courses in higher education.
­ The school may provide recommendations for good students where necessary that may help in course application for institutes of higher learning.

d) Assist students with registration for external examinations;
­ The school will facilitate in the payment and registration of students for external examinations.
­ The school will ensure to communicate important examination information to students.
­ The school will assist in collection of results for external examinations and communication to students and parents or guardian.

e) Airport Arrival Pick-up service for first time arrival
­ The school may help to facilitate in providing arrival pick-up service for International students from airport to accommodations.

f) Assist in the medical check-up
­ The school will assist in arranging for students and bringing students for medical check-up.

g) Financial Assistance Scheme
­ The school may render Financial Assistance to exceptional students based on unique circumstances that will be considered on a case-by-case basis by the management.